Please note below details of the newly launched health board wide out-patient contact centre, giving patients greater choice and reducing waiting times for hospital appointments.
Anyone needing to arrange, confirm, alter or cancel an outpatient appointment within any of the three counties can now contact one central number on 0300 303 9642 and there is a free “call-back” service to avoid having to wait in a queue on the phone.
Based at Prince Philip Hospital, Llanelli, the service brings together outpatient bookings for Carmarthenshire, Ceredigion and Pembrokeshire, which will ensure that appointments can be arranged at the earliest opportunity for those willing to travel.
I would be grateful if you could share the new contact number with your networks, friends and family.
Old phone numbers are now inactive, but callers will be re-directed.
Many thanks. Jackie
Cynghorydd Cydraddoldeb ac Amrywiaeth
Equality and Diversity Advisor
Adran Partneriaethau Strategol
Directorate of Strategic Partnerships
Bwrdd Iechyd Prifysgol Hywel Dda
Hywel Dda University Health Board
Yr Hen Adain, Cartref Yr Nyrsys
Old Wing, Nurses Home
Ysbyty Cyffredinol Glangwili
Glangwili General Hospital
Heol Dolgwili/Dolgwili Road